Privacy Policy

Privacy Policy

Luxnovate respects the privacy of your home, your photos, and your project details. This policy explains how we collect, use, and protect information submitted through our renovation planning tools.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number if provided
  • ZIP code or project location
  • Uploaded room photos
  • Design preferences
  • Selected materials, style, palette, finish level, and renovation scope
  • Project budget and timeline information
  • Messages submitted through our forms

How We Use Your Information

We use submitted information to:

  • Generate renovation concepts
  • Prepare rough budget estimates
  • Review your renovation scope
  • Respond to quote requests
  • Improve our design and planning experience
  • Coordinate with relevant project or supplier partners when needed

Uploaded Home Photos

Uploaded photos are used only to prepare renovation concepts, estimates, and project planning materials. We do not sell your home photos. We do not use your photos for unrelated advertising without permission.

Sharing Information

We may share project information only when needed to provide the service, such as with renovation partners, suppliers, contractors, hosting providers, analytics tools, or customer support systems. We do not sell personal information.

Data Retention

We keep project information only as long as reasonably needed to provide the service, follow up on your project, maintain business records, or comply with legal obligations.

Deleting Your Information

Customers can request deletion of submitted project information or uploaded photos by contacting:

hello@luxnovate.com

Security

We use reasonable technical and organizational safeguards to protect submitted information. No online service can guarantee absolute security.

This page is provided for general informational purposes and should be reviewed by legal counsel before final launch.